CASE STUDY
Updating Legacy Systems in Mutual Life Assurance
Key
Results
01
100% accuracy
02
£1.5m saved annually
03
10x faster execution
Client
Overview
N/A
Turnover
250-499
Company Size
N/A
Project Lead
Installation Time
N/A
Industry Sector
Task
Business Problem
A UK mututal life assurance company were looking to serve their customers
The organisation has a database of over 400,000 customers
User Brief
Solution
Results
Customer service representatives were handling requests via phone and email
Using an old database meant that high quality service was challenging
As one of the oldest mutual life assurance companies in the UK, this savings, investments and pensions organisation was searching for a way to better serve their 400,000 customers. Their customer s...
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Sources: https://cloud.blueprism.com/case-study-financial-services
What is the team saying?
We delivered a new digital customer experience within 2 months, without replacing legacy systems.
Client
Finance Manager
We delivered a new digital customer experience within 2 months, without replacing legacy systems.
Client
Finance Manager
We delivered a new digital customer experience within 2 months, without replacing legacy systems.
Client
Finance Manager
We delivered a new digital customer experience within 2 months, without replacing legacy systems.
Client
Finance Manager
We delivered a new digital customer experience within 2 months, without replacing legacy systems.
Client
Finance Manager
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